NORA'S HOME HEALTH AGENCY LLC

There comes a time in each of our lives when we or our loved ones need medical assistance. If you or your loved ones are facing health problems, be they temporary or chronic, it may be time to reach out for help. Nora's Home Health Agency LLC is your number one source for home caregiving services. Contact us today and see how we can be of assistance.

 

SERVICES WE OFFER

Quality Guaranteed

At Nora's Home Health Agency LLC, we care about our clients and are here to make life easier for you and your loved ones. Our non-medical transportation, homemaker personal care, and 24-hour care services were designed to meet all of your home health needs. Our trained employees work tirelessly at improving the quality of life for each and every one of our clients and their families.

 

24-Hour Care

Service You Can Trust

Non-Medical Transportation

You’re in Safe Hands

Homemaker Personal Care

Professional. Reliable. Qualified Home Health Aides.

Curious to learn more about our home care services? Get in touch today and see how we can help.

ABOUT US

At Nora's Home Health Agency LLC, we provide reliable homemaker personal care, non-medical transportation, and 24-hour care services in the Cleveland, OH area. As your trusted Home Health Agency since 2017, our staff guarantees personalized attention to all of your health related needs. We care about all of our patients, and offer 24-hour care services, non-medical transportation, and extensive homemaker personal care services to make sure they feel as comfortable as possible in their own homes.

 

RULES

Home Caregivers Bringing High Quality Care to You

Non-Medical Transportation Rules

  1. All employees must keep van clean.

  2. You cannot leave any of your belongings or trash in the van.

  3. You cannot have any (family/friends/) in the van while transporting Consumer(s).

  4. You are not allowed to use Consumer(s) electronic devices (e.g. Phones, Pagers etc.)

  5. You cannot allow Consumer(s) to use your Electronic devices.

  6. Upon arrival to pick up, if Consumer(s) is not in the van within 5 min. Please call Ken at 216-394-3329.

  7. All paper work must be filled out accurately and completely, also you must submit all Mileage.

  8. Reports (Service Documentation) along with your time sheets every two weeks.

  9. Your phone must be on at all times. You can only answer call coming from the office while in route.

  10. For safety reason, if you must place and receive call from the office you must park the van in a safe place to make or receive call.

  11. You are not allowed to use any electronic devices while transporting our Consumer(s).

  12. In an event where things are out of the ordinary, call the office immediately.

  13. You cannot Smoke around the Consumer(s) or/and in the van.

  14. You cannot stop at the gas station to get gas while you have Consumer(s) in the van; all gas purchase must be made prior to picking up client.

  15. You cannot stop at the store or anywhere except client final destination.

  16. You cannot allow any client to get out of the van, except getting out to their own homes and place of work or program.


                          These rules are in effect from 9/25/2015 and only applicable to NMT Employees

Homemaker Personal Care Rules


As a home health aide through Nora's Home Health Agency LLC, you are NOT to do the following:

  1.  Ask the client or the family to tell you what to do. You have a care plan/ISP and you are to FOLLOW YOUR CARE PLAN.

  2. Have anyone else besides the patient or designated family member sign your time sheet.

  3. Turn in time sheets in for hours you did not work

  4. Sign the clients name on your time sheet.

  5. Eat the patient’s food or drink their drink.

  6. Offer food and drink to clients.

  7. Smoking around clients and their house.

  8. Receive personal phone calls or engage in texting or playing with your phone while on the job.

  9. Get into personal argument with client or their family member.

  10. Leave the client’s home before your shift is up without authorization from the agency or work any unauthorized hours.

  11. Engage in any monetary activities with the client’s or their family member.

  12. Discuss religion or politics with the client.

  13. Engage in any sexual conversation and activity with the client.

  14. Sleep on the job.

  15. Change your schedule directly with the client without agency approval.


​                                                 These rules are in effect from 9/25/2015 Care Rules

 

CONTACT US

5311 Northfield Road, Suite 410 Rm #3
Bedford Heights, oH 44146

216-394-3329

 

JOB OPPORTUNITIES

At Nora's Home Health Agency LLC, we believe that when it comes to providing quality home health care, compassion and patience make a world of difference. If you are passionate about helping others and believe in working for a good cause — we have a number of positions that might be suitable for you. Get in touch with us today and see all the available opportunities!

Elderly Care Specialist

HHA/STNA

Drivers

 

NORA'S HOME HEALTH AGENCY LLC

Address

5311 Northfield Road, Suite 410 Rm #3
Bedford Heights, oH 44146

Contact

216-394-3329